Cancellation and Refunds
Welcome to Wellness Balance's Cancellation and Refunds Policy. This page outlines how you can cancel your order and request a refund, as well as our return and exchange policies.
Cancellation Policy
- You may cancel your order within 24 hours of placing it. To request a cancellation, please contact our customer support team at [email protected].
- Note that certain products or services may not be eligible for cancellation.
- Orders canceled after 24 hours may be subject to a restocking fee.
Refund Policy
- Refunds are processed within 7-10 business days of receiving your return.
- Refunds will be issued to the original payment method used for the purchase. Some items are non-refundable unless defective.
- Return shipping costs may apply, and items should be returned in their original packaging.
Return Policy
- Items can be returned within 30 days of receipt. Ensure that items are unused and in their original packaging.
- Return shipping costs may apply. Contact customer support for instructions on initiating a return.
Exchange Policy
- Exchanges are available for defective or incorrect items. Follow the return process and specify the item you wish to receive in exchange.
- Exchanges are subject to availability.
Contact Information
If you have any questions or need assistance with cancellations, refunds, or returns, please contact us:
Email: [email protected]
Phone: 9664165687
Legal and Compliance
Our cancellation and refund policy complies with applicable consumer protection laws.
Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about our cancellation and refund practices.
Additional Information
For further assistance and detailed answers to common questions, please visit our FAQ page. Here, you’ll find answers to frequently asked questions about our services and policies.
To understand how we handle your personal information and protect your privacy, please review our Privacy Policy. This document outlines how we collect, use, and safeguard your data.